Faq
How long it will takes to delivery ?
Typically, small items shipped via air freight take 5–7 days, while large items shipped via sea freight take 30–50 days. These timeframes may be subject to delays caused by force majeure factors, such as adverse weather conditions and public holidays.
What payment methods does your company accept?
Typically, we support payment methods: T/T(Bank Transfer), L/C(Letter of Credit), Western Union, D/P, D/A, PayPal and Alibaba Trade Assurance.
How long is the warranty time of the products?
The warranty period is 2 years from the factory,if there are individual quality problems,
we will replenish the customer in the next batch of orders.
How about the quality of your products?
We specialize in this field for 15 years，Our raw materials are purchased from qualified suppliers.Supporting visits to factory.
What is the moq of the products?
As usual,the moq is one carton,there is ready stock for our regular & hot selling models.
So any order quantity is welcome.
Can you customize it？
Yes, we support the customization, even if for smart order, we can help client to customize the logo, could you share your customization requirements on box\product\manual.
Are you manufacture or trading company?
We are a professional manufacturer that focus on fire alarm and home security products.
What norms your detector is compatible with?
Our detector comply to EN54, EN14604, EN50291, EN50194, CE and ROHS.
Can I get a sample first?
Sample order is welcome! we'll refund you the samples cost in your following mass order.
Let's Discuss Your Project
Contact us for quick advice, and to meet your needs with maximum efficiency!
1. How can I become a SUMRING distributor?
We welcome global partners for fire alarm system distribution.You can apply for:Regional distributor rights,OEM branding cooperation,Project-based supply agreements,Long-term B2B partnership,Contact us to discuss your target market and business plan.
2. Why choose SUMRING fire alarm systems?
Our Key advantages include:Factory-direct fire alarm manufacturer pricing;Fast delivery for urgent engineering projects;Complete fire detection product portfolio;OEM/ODM customization capability;Stable quality control under ISO9001 system;Suitable for global mid-tier fire protection projects.
3. Do you provide technical support for fire alarm systems?
Yes, we provide full technical support including:Fire alarm system installation guidance,Wiring and configuration support,Troubleshooting assistance,Project-based consultation for distributors and contractors.